Accessibility Statement
Trade Together is committed to making its platform usable by everyone, including people with disabilities.
Report a barrier
If any part of this platform prevents you from doing something, tell us. You do not need to know the technical reason, and you do not need to use any particular wording — describe what you were trying to do and what happened.
accessibility@tradetogether.biz
We respond within 21 business days. If you need the content of a specific page in an alternative format while we work on a fix, ask in the same message and we will provide it.
The standard we work to
We aim to conform to the Web Content Accessibility Guidelines (WCAG) 2.1 at Level AA. WCAG 2.1 AA is the technical standard referenced by the regulations that apply to us in both the United States and the European Union, which is why we treat it as a single target rather than maintaining two.
United States
We work to meet the expectations of the Americans with Disabilities Act (ADA) as applied to online services, and we use Section 508 of the Rehabilitation Act (which incorporates WCAG 2.0 AA by reference, and whose success criteria WCAG 2.1 AA fully contains) as our functional baseline.
European Union
We work to meet the requirements of the European Accessibility Act (Directive (EU) 2019/882), whose obligations for service providers applied from 28 June 2025, using the harmonised standard EN 301 549 — which adopts WCAG 2.1 Level AA for web content.
An honest note about what this statement is. This is a self-assessment carried out by the team that built the platform. It has not been audited by an independent third party. We say so plainly because a statement that implies certification it does not have is worse than no statement at all. An independent audit is budgeted and planned; when it happens, this page will say who performed it and when.
What we have done
The platform has been reviewed against WCAG 2.1 AA and the following are in place:
- Keyboard operation. All interactive controls can be reached and operated with a keyboard alone. Tab strips and view switchers use native radio groups, so arrow keys, Home and End behave as expected and the selected option is announced.
- Visible focus. Every focusable element shows a clear focus indicator. There is a “Skip to main content” link as the first item in the tab order.
- Contrast. Text colours were measured against their backgrounds using the WCAG contrast formula and adjusted where they fell below the 4.5:1 minimum, in both the light and dark themes.
- Reduced motion. The interface honours the operating system’s “reduce motion” setting; animated transitions and the price-change flash are suppressed when it is enabled.
- Target size. Interactive controls meet the 24 × 24 CSS pixel minimum.
- Status messages. Changes that do not move focus — a saved watchlist, a filled order, a search result count — are announced to assistive technology.
- Meaning beyond colour. Gains and losses carry a sign and a value, not only a colour.
- Both themes. The light and dark themes are held to the same standard.
Known limitations
We would rather list these than let you discover them. Each has an owner and a plan.
| Area | Limitation | Status |
|---|---|---|
| Interactive charts | Price charts are drawn on a canvas and cannot be explored point by point with a screen reader. A summary is provided, but the underlying series is not yet available as a data table. | A “show data as table” view is planned. |
| Market heatmap | The heatmap is a dense visual overview. Each tile carries its symbol and percentage as text, but the layout itself conveys relative size visually. | A sortable list equivalent is planned. |
| Small screens | Some data-dense screens require horizontal scrolling on narrow viewports. | A full responsive pass is in progress. |
| Third-party content | News headlines and articles come from external publishers. We control how they are presented; we do not control the accessibility of the publisher’s own site once you follow a link. | Ongoing. Links are marked as opening in a new tab. |
| User-generated content | Images posted by members may lack alternative text, because it is supplied by the person posting. | We are adding a prompt for alternative text at upload. |
Compatibility
The platform is designed to work with current versions of Chrome, Edge, Firefox and Safari, used with the assistive technology built into your operating system or with a current screen reader. It is not tested against browser versions that are no longer supported by their vendor.
Enforcement
If you contact us about a barrier and are not satisfied with our response, you may escalate the matter to the body responsible for enforcement in your jurisdiction. In the European Union this is the national enforcement authority of your member state. In the United States, complaints regarding the ADA may be filed with the U.S. Department of Justice.